Contact Information

At Koreperm, we're committed to providing excellent customer support. If you have any questions about your order, our products, or need assistance, we're here to help.

Customer Support

Email: support@koreperm.com

We aim to respond to all inquiries within 24–48 business hours.

---

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (CET)

Closed on weekends and public holidays.

---

Order Support

For questions regarding your order, please include:

• Your full name

• Your order number

• A brief description of your inquiry

Providing this information helps us assist you more quickly.

---

Returns & Refunds

For return requests, please refer to our Return & Refund Policy before contacting us.

If your request concerns a damaged or incorrect item, please attach clear photographs of the product and its packaging.

---

Business Inquiries

For partnerships, media inquiries, or other business-related matters, please contact:

Email: business@koreperm.com

---

Mailing Address

Our business mailing address will be provided upon request when required for returns or legal correspondence.

Please do not send returns without first contacting our support team, as return instructions may vary depending on your order.

Thank you for choosing Koreperm.